About Navicon

Navicon is a leader among the Russian companies providing IT consulting and system integration services.

Navicon is ranked among the top 10 BI market players in terms of revenue and among the top 20 in regard to the quantity of projects. Navicon is also one of the top 10 players in the national CRM market, and #1 according to the rate of growth. Navicon is the only company headquartered in Russia that is included in the Gartner list of CRM providers for pharmaceutical and biotechnology companies.

The company was founded in 2002. There are more than 250 employees on staff today. The key business lines are artificial intelligence, machine learning, business analytics, big data management, accounting automation, budgeting, client relationships, integration and master data management solutions, as well as IT rollouts for global companies in Russia.

In focus: pharmaceutics, FMCG and retail, professional services, distribution.

In 2017, Navicon became Microsoft Local Partner of the Year. Besides, Navicon is Microsoft Gold Partner in ERP, CRM and cloud solutions.

The company was awarded the IBM Gold Status under IBM Cognos, having the largest, most developed and qualified IBM Cognos practice in Russia.

The other vendors whose solutions Navicon implements include Tableau, Terrasoft, Qlik, Prognoz.

Navicon has completed more than 450 successful projects for international and Russian companies, such as AstraZeneka, Heineken Russia, Sberbank CIB, R-Pharm, Sanofi, Russian Television and Radio Broadcasting Network, Clarins Groupe, Vozrozhdenie Bank, Bayer, Belaya Dacha etc.

Implementation. Support and development. Training.

Implementation

We start with analyzing your IT infrastructure and business processes. Based on it, we design an IT architecture and implementation methodology for the chosen solution, organize and optimize your business processes. Then we implement the IT system and train your employees to use it.

Navicon's mission is: to exceed our clients' expectations.

Support and development

We strive to build long-lasting relations: 80% of Navicon clients choose us as their IT support partner after the initial implementation.

Our support service will provide steady guidance for your business. We ensure all the necessary technical support after the implementation, which includes keeping you informed on any updates and providing solutions to any issues in case the latter come up. We support the migration to new versions. If necessary, we can conduct quality assessments of IT systems implemented by other contractors.

Navicon principle is: our support means proactivity, reliability, professional expertise.

Training

In our own well-equipped Study Center, we provide training sessions in business process automation, IT administration and management to business users and IT professionals. We have designed over 50 individual and group training programs for our clients and employees.

Navicon principle is: we acquire knowledge and share it with others.

We respect our clients and love what we do!

Development, result, reliability

We believe that immediate results are a sign of a successful project. That is why we offer proven, flexible and affordable IT solutions developed in close cooperation with the client’s project team, taking into consideration the industry's best practices. We invest in the development of our own software products, in expanding our industry-specific expertise, and we constantly strive to reduce our costs, which in turn decreases the costs of implementation and IT ownership for you. This attitude reduces project risks, provides stable and visible result in a short period of time and gives you an opportunity to use latest technologies at a reasonable price.

Long-term partnership

We take the risks and responsibility for the quality of the innovative technologies we implement, because we focus on long-lasting IT partnership. Each project is considered an opportunity to support our clients in reaching their goals. The infrastructure we develop and the solutions we offer are personalized and tailored to the most specific needs of your business.

Pointing the way to the future

We follow the way of non-stop development and technology perfection, recognizing the fast-paced progress of IT services. Our focus is on innovative solutions destined not only to optimize business processes, but also to shape industry standards for the future. That is why Navicon operates as a business incubator rearing ambitious projects, where each promising proposal gets scrutinized and most likely will be put into practice. We already predict that 50% of Navicon revenue will be coming from selling and implementing our own products by 2020.

Our DNA: D for drive, N for new ideas, A for affection to clients.

D for Drive

Do you want to add drive to your business? Come to us – we have plenty of it and we are generous to share it. "Great, but what does 'drive' mean?", you might say. Where is it?

Well, this is our favorite topic! Take professionalism flavored with experience, mix it with streamlined processes, add speed, motivation, some boldness and ambitiousness – this is the cocktail we call 'drive', which helps us leave our competitors far behind. We are not afraid of roadblocks, and complications only steer us forward. That means there is a way to grow and to strive for! We are aware of our goals, we try to achieve them in every our step, we have the will and determination to accomplish what we have started.

N for Novelty

Innovation 360 is our working principle. This works very simple: in order to improve our business, we seek for novelty day by day, in every tiny part of our work. To achieve this, we analyze your needs, study the market, create new hypotheses and test them; we experiment and suggest new solutions to be put into practice.

We invest in the education and self-development of each of our employees, develop the culture of ideas' birth and evolution inside the company by means of our unique 'Stock exchange of new ideas'. To keep testing and implementing these ideas, we have allocated a special time fund from our business hours.

A for Affection to clients

«The client always comes first» – what a familiar phrase, isn't it? We've heard it way too often to take into consideration. But for Navicon, these are not empty words.

We know how complicated it becomes if one is facing the goal of not only completing the task, going away and forgetting, but also of holding the responsibility for the result, foreseeing and exceeding the client's expectations with regard to his priorities. Nevertheless, we chose this way and we stick to it.

Our achievements

Partners recommendations

«Navicon is our long time reliable partner. This Company not only implements our products in large Russian companies, but also develops high quality solutions based on Microsoft technologies for various industries, like pharmaceutical, FMCG, and consulting. Deep expertise, responsible approach to work, and successful promotion of Microsoft Dynamics platform let Navicon join Microsoft’s range of the best partners – Microsoft Inner Circle, which consists of only 60 companies all over the world. It is special pleasure to mention that Navicon became Partner of the Year in Russia in fiscal year 2017. We believe there will be more successful joint projects in future.»
Tomasz Bochenek, President, Microsoft Russia
«Our partnership with Navicon has been successful for quite a few years. The company enjoys a status of our Premier Partner. It boasts one of the largest, highly developed and qualified practices in Russia on IBM's analytical solutions. I would like to point out the professionalism and deep expertise of our colleagues which have been proven by the big number of joint projects.»
Alexander Tikhonov, Leader for Big Data & Analytics
IBM Russia/CIS
«To promote Tableau in Russia, we were looking for a partner that has a thorough understanding of business tasks in data analysis and constantly conducts research in new analytical tools. Finally, we found such a partner and this is Navicon. Its 10-year BI expertise proves that this team is the key actor and the most experienced player in the Russian business analytics market.»
Elena Klochkova, Sales Manager Russia
Tableau
«Navicon appeared as one of the best CRM experts in Russia. Navicon’s professionals always share new ideas and demonstrate wide knowledge in their field. Thanks to Navicon’s proactivity and motivation to find non-standard solutions, our clients receive additional value and benefits.»
Aleksandr Koval, Partner Network Development Director
Terrasoft
«Analytics is now becoming more accessible to a wider audience. We are sure that if we combine the expertise of Navicon and the unique features of Qlik solutions for business and visual analytics, it will change Russian analytical culture and make all operations with data more simple and engaging for everyone.»
George Naneishvili, Partner Program Manager
Qlik Russia and CIS
«We have enjoyed a multi-year partnership with Navicon, an integrator and software development company. The company has gained considerable expertise in the implementation of CRM systems and their adaptation to mobile devices based on Resco Mobile CRM technologies. The Navicon team has a full understanding of its clients’ needs as well as the circumstances of different market sectors. The integrator provides a sector-specific CRM product developed based on Microsoft technologies that are designed especially for the pharmaceutical and FMCG industries. These industries are characterized by a high demand for field force automation based on mobile CRM tools. Navicon was named “Microsoft 2017 Country Partner of the Year” in Russia, an award that was highly appreciated by the dedicated Navicon team. We believe Navicon specialists can unleash the full potential of Resco technologies.»
Maros Hajtas, Head of Sales, Resco
«Affiliate programs allow us to get relevant feedback from developers and integrators about the quality, availability and problem areas of our solutions. So we can improve the product taking into account the actual needs of customers. Therefore, we are looking forward to a long-term partnership with the system integrator Navicon, which operates in several Russian industrial markets and understands the specifics and needs of the businesses of various scales and profiles of activities.»
Jessica Petta, Client Services Coordinator, KingswaySoft
«ClickDimensions is excited to partner with Navicon to help customers streamline their marketing, sales and customer retention efforts. Navicon’s deep knowledge and experience in Microsoft Dynamics CRM is a tremendous benefit, particularly as CRM’s role in business evolves to include more functions and departments. Together, we are helping our mutual customers attract more leads, close more sales and better engage customers through the combined power of Dynamics CRM and the ClickDimensions email marketing and marketing automation solution.»
Kristie Bylos, Senior Partner Account Manager
ClickDimensions

Navicon in development

projects
400
employees
250
solutions
15
2014 - 2017
2012 - 2014
2010 - 2012
2008 - 2010
2005 - 2007
2002-2004