Navicon is a leading Russian company when it comes to expert consulting and system integration.
What do we do exactly? We partner up with our clients to help them excel in their markets as we implement the world's best IT products and practices (including Navicon's own solutions) in their businesses. In addition, we provide them with the full-scale training and support. Navicon is a top-10 player in the BI, CRM and MDM national market. Among all companies headquartered in Russia, Navicon is the only one listed by Gartner as a CRM vendor for pharma and biotech companies.
The IT and business consulting services offered by Navicon rest upon our deep industry expertise as well as design thinking and value engineering approaches. We employ those approaches at Mindlab – the innovative laboratory where we conduct sessions with our clients. The sessions serve to reveal the problematic areas and genuine needs of our clients' businesses: together we discuss the ways the client could benefit from implementing cutting-edge IT products. We also examine the digital models of how those products would work, in order to minimize our clients' risks.
Our focus areas are: the pharmaceutical industry, FMCG, banking, finance, manufacturing.
Navicon carries out projects at such areas as AI, machine learning, robotic process automation, predictive analytics, BI, big data management, accounting automation, CRM, system integration, master data management. Also we localize and roll out information systems for global companies operating in Russia. We offer lifespan support and development when it comes to not only our own products, but also the implementations done by third parties. Our key industries are pharma & healthcare, FMCG & retail, heavy industry, professional services.
In 2017, Microsoft has named Navicon its Partner of the Year in Russia. Besides, our company has the status of Microsoft cloud, ERP, and CRM Gold Partner. Navicon is the Top IBM Analytics Business Partner in Russia and also enjoys the status of IBM Cognos Gold Partner. We are partners with SAP, Kofax, Tableau, Qlik, Terrasoft, BitFury Group, Infomaximum, Prognoz, Resco, Anylogic, Unidata.
Navicon's portfolio includes over 450 successful projects carried out for international and local companies such as AstraZeneka, R-Pharm, Akrikhin, Heineken Russia, Clarins Groupe, Bayer, Vozrozhdenie Bank, Skolkovo, and many others. Our projects have repeatedly won vendor and industry contests.
Expert consulting. Implementation. Support and development. Education
We will start with the diagnostics of your company's business processes and infrastructure. Then we will conduct several joint Design Thinking sessions in order to find out how to make your organization more efficient, and then proceed to designing the architecture of the IT solution that suits you.
Navicon's mission is: to exceed our clients' expectations.
We will elaborate the plan of how to implement the IT solution, organize (or optimize) your company's workflows, deploy the information system and teach your staff to use it. We will make sure that your employees concerned are participating at each of the stages, so that your company benefits as much as possible from the implementation.
Support and development
When the implementation is over, this is not the end. Should you need technical support or updates, we will provide them. In case a new version of the software is released, we will provide the upgrade. Also we can assess the quality of the projects done by third parties, if need be. To put it simply, our help desk team will ensure smooth support of your business!
In our well-equipped Training Centre, we offer education and training in such areas as business process automation, IT systems' administration & management.
We at Navicon advocate 'Mindful IT', as we understand that our client's competitive advantage is of paramount importance.
Empowered with our deep industry expertise, we speak the same language as businesses do. Navicon's large tech portfolio enables us to do projects for various functional departments.
Since we never stop researching both the global and local markets for the newest technologies and the best practices of how to use them, we can offer the optimal solution to every client.
We approach the client's business in a comprehensive manner, combining the newest methodologies with time-tested technology. Our solutions are based on best industry practices and elaborated in close co-operation with the clients' project teams. We invest a lot in promising startups, software development, and industry-specific expertise to reduce project risks and ensure excellent results in quickest terms.
As we seek to form a long-term IT partnership with you, we take responsibility and risks for the innovative IT implementations we carry out. We at Navicon view each of our projects as yet another chance to help our clients reach their goals. So we design personalised infrastructure and solutions exactly for your business.
We never stop developing and improving our services as we seek to shape future industry standards. Navicon is a kind of a business incubator to nurture ambitious projects: we would examine each promising idea and most likely put it into practice.
Navicon values: diversity, win-win, challenge
- Diversity as the way to perfection
- Partnership for a win-win outcome
- New challenges for making progress