Navicon is a leader among the Russian companies providing IT consulting and system integration services.
Navicon is ranked among the top 10 BI market players in terms of revenue and among the top 20 in regard to the quantity of projects. Navicon is also one of the top 10 players in the national CRM market, and #1 according to the rate of growth. Navicon is the only company headquartered in Russia that is included in the Gartner list of CRM providers for pharmaceutical and biotechnology companies.
The company was founded in 2002. There are more than 250 employees on staff today. The key business lines are artificial intelligence, machine learning, business analytics, big data management, accounting automation, budgeting, client relationships, integration and master data management solutions, as well as IT rollouts for global companies in Russia.
In focus: pharmaceutics, FMCG and retail, professional services, distribution.
In 2017, Navicon became Microsoft Local Partner of the Year. Besides, Navicon is Microsoft Gold Partner in ERP, CRM and cloud solutions.
The company was awarded the IBM Gold Status under IBM Cognos, having the largest, most developed and qualified IBM Cognos practice in Russia.
The other vendors whose solutions Navicon implements include Tableau, Terrasoft, Qlik, Prognoz.
Navicon has completed more than 450 successful projects for international and Russian companies, such as AstraZeneka, Heineken Russia, Sberbank CIB, R-Pharm, Sanofi, Russian Television and Radio Broadcasting Network, Clarins Groupe, Vozrozhdenie Bank, Bayer, Belaya Dacha etc.
Implementation. Support and development. Training.
We start with analyzing your IT infrastructure and business processes. Based on it, we design an IT architecture and implementation methodology for the chosen solution, organize and optimize your business processes. Then we implement the IT system and train your employees to use it.
Navicon's mission is: to exceed our clients' expectations.
Support and development
We strive to build long-lasting relations: 80% of Navicon clients choose us as their IT support partner after the initial implementation.
Our support service will provide steady guidance for your business. We ensure all the necessary technical support after the implementation, which includes keeping you informed on any updates and providing solutions to any issues in case the latter come up. We support the migration to new versions. If necessary, we can conduct quality assessments of IT systems implemented by other contractors.
Navicon principle is: our support means proactivity, reliability, professional expertise.
In our own well-equipped Study Center, we provide training sessions in business process automation, IT administration and management to business users and IT professionals. We have designed over 50 individual and group training programs for our clients and employees.
Navicon principle is: we acquire knowledge and share it with others.
We respect our clients and love what we do!
Development, result, reliability
We believe that immediate results are a sign of a successful project. That is why we offer proven, flexible and affordable IT solutions developed in close cooperation with the client’s project team, taking into consideration the industry's best practices. We invest in the development of our own software products, in expanding our industry-specific expertise, and we constantly strive to reduce our costs, which in turn decreases the costs of implementation and IT ownership for you. This attitude reduces project risks, provides stable and visible result in a short period of time and gives you an opportunity to use latest technologies at a reasonable price.
We take the risks and responsibility for the quality of the innovative technologies we implement, because we focus on long-lasting IT partnership. Each project is considered an opportunity to support our clients in reaching their goals. The infrastructure we develop and the solutions we offer are personalized and tailored to the most specific needs of your business.
Pointing the way to the future
We follow the way of non-stop development and technology perfection, recognizing the fast-paced progress of IT services. Our focus is on innovative solutions destined not only to optimize business processes, but also to shape industry standards for the future. That is why Navicon operates as a business incubator rearing ambitious projects, where each promising proposal gets scrutinized and most likely will be put into practice. We already predict that 50% of Navicon revenue will be coming from selling and implementing our own products by 2020.
Our DNA: D for drive, N for new ideas, A for affection to clients.
D for Drive
Do you want to add drive to your business? Come to us – we have plenty of it and we are generous to share it. "Great, but what does 'drive' mean?", you might say. Where is it?
Well, this is our favorite topic! Take professionalism flavored with experience, mix it with streamlined processes, add speed, motivation, some boldness and ambitiousness – this is the cocktail we call 'drive', which helps us leave our competitors far behind. We are not afraid of roadblocks, and complications only steer us forward. That means there is a way to grow and to strive for! We are aware of our goals, we try to achieve them in every our step, we have the will and determination to accomplish what we have started.
N for Novelty
Innovation 360 is our working principle. This works very simple: in order to improve our business, we seek for novelty day by day, in every tiny part of our work. To achieve this, we analyze your needs, study the market, create new hypotheses and test them; we experiment and suggest new solutions to be put into practice.
We invest in the education and self-development of each of our employees, develop the culture of ideas' birth and evolution inside the company by means of our unique 'Stock exchange of new ideas'. To keep testing and implementing these ideas, we have allocated a special time fund from our business hours.
A for Affection to clients
«The client always comes first» – what a familiar phrase, isn't it? We've heard it way too often to take into consideration. But for Navicon, these are not empty words.
We know how complicated it becomes if one is facing the goal of not only completing the task, going away and forgetting, but also of holding the responsibility for the result, foreseeing and exceeding the client's expectations with regard to his priorities. Nevertheless, we chose this way and we stick to it.