About Navicon

Navicon is a leading Russian company when it comes to expert consulting and system integration.

What do we do exactly? We partner up with our clients to help them excel in their markets as we implement the world's best IT products and practices (including Navicon's own solutions) in their businesses. In addition, we provide them with the full-scale training and support. Navicon is a top-10 player in the BI, CRM and MDM national market. Among all companies headquartered in Russia, Navicon is the only one listed by Gartner as a CRM vendor for pharma and biotech companies.

The IT and business consulting services offered by Navicon rest upon our deep industry expertise as well as design thinking and value engineering approaches. We employ those approaches at Mindlab – the innovative laboratory where we conduct sessions with our clients. The sessions serve to reveal the problematic areas and genuine needs of our clients' businesses: together we discuss the ways the client could benefit from implementing cutting-edge IT products. We also examine the digital models of how those products would work, in order to minimize our clients' risks.

Our focus areas are: the pharmaceutical industry, FMCG, banking, finance, manufacturing.

Navicon carries out projects at such areas as AI, machine learning, robotic process automation, predictive analytics, BI, big data management, accounting automation, CRM, system integration, master data management. Also we localize and roll out information systems for global companies operating in Russia. We offer lifespan support and development when it comes to not only our own products, but also the implementations done by third parties. Our key industries are pharma & healthcare, FMCG & retail, heavy industry, professional services.

In 2017, Microsoft has named Navicon its Partner of the Year in Russia. Besides, our company has the status of Microsoft cloud, ERP, and CRM Gold Partner. Navicon is the Top IBM Analytics Business Partner in Russia and also enjoys the status of IBM Cognos Gold Partner. We are partners with SAP, Kofax, Tableau, Qlik, Terrasoft, BitFury Group, Infomaximum, Prognoz, Resco, Anylogic, Unidata.

Navicon's portfolio includes over 450 successful projects carried out for international and local companies such as AstraZeneka, R-Pharm, Akrikhin, Heineken Russia, Clarins Groupe, Bayer, Vozrozhdenie Bank, Skolkovo, and many others. Our projects have repeatedly won vendor and industry contests.

Expert consulting. Implementation. Support and development. Education

Expert consulting

We will start with the diagnostics of your company's business processes and infrastructure. Then we will conduct several joint Design Thinking sessions in order to find out how to make your organization more efficient, and then proceed to designing the architecture of the IT solution that suits you.

Navicon's mission is: to exceed our clients' expectations.

Implementation

We will elaborate the plan of how to implement the IT solution, organize (or optimize) your company's workflows, deploy the information system and teach your staff to use it. We will make sure that your employees concerned are participating at each of the stages, so that your company benefits as much as possible from the implementation.

Support and development

When the implementation is over, this is not the end. Should you need technical support or updates, we will provide them. In case a new version of the software is released, we will provide the upgrade. Also we can assess the quality of the projects done by third parties, if need be. To put it simply, our help desk team will ensure smooth support of your business!

Education

In our well-equipped Training Centre, we offer education and training in such areas as business process automation, IT systems' administration & management.

We at Navicon advocate 'Mindful IT', as we understand that our client's competitive advantage is of paramount importance.

Broad-minded

Empowered with our deep industry expertise, we speak the same language as businesses do. Navicon's large tech portfolio enables us to do projects for various functional departments.

Since we never stop researching both the global and local markets for the newest technologies and the best practices of how to use them, we can offer the optimal solution to every client.

Result-oriented

We approach the client's business in a comprehensive manner, combining the newest methodologies with time-tested technology. Our solutions are based on best industry practices and elaborated in close co-operation with the clients' project teams. We invest a lot in promising startups, software development, and industry-specific expertise to reduce project risks and ensure excellent results in quickest terms.

Long-term

As we seek to form a long-term IT partnership with you, we take responsibility and risks for the innovative IT implementations we carry out. We at Navicon view each of our projects as yet another chance to help our clients reach their goals. So we design personalised infrastructure and solutions exactly for your business.

Future-oriented

We never stop developing and improving our services as we seek to shape future industry standards. Navicon is a kind of a business incubator to nurture ambitious projects: we would examine each promising idea and most likely put it into practice.

Navicon values: diversity, win-win, challenge

  • Diversity as the way to perfection
  • Partnership for a win-win outcome
  • New challenges for making progress

Our achievements

Partners recommendations

«Navicon is our long time reliable partner. This Company not only implements our products in large Russian companies, but also develops high quality solutions based on Microsoft technologies for various industries, like pharmaceutical, FMCG, and consulting. Deep expertise, responsible approach to work, and successful promotion of Microsoft Dynamics platform let Navicon join Microsoft’s range of the best partners – Microsoft Inner Circle, which consists of only 60 companies all over the world. It is special pleasure to mention that Navicon became Partner of the Year in Russia in fiscal year 2017. We believe there will be more successful joint projects in future.»
Tomasz Bochenek, President, Microsoft Russia
«Our partnership with Navicon has been successful for quite a few years. The company enjoys a status of our Premier Partner. It boasts one of the largest, highly developed and qualified practices in Russia on IBM's analytical solutions. I would like to point out the professionalism and deep expertise of our colleagues which have been proven by the big number of joint projects.»
Alexander Tikhonov, Leader for Big Data & Analytics
IBM Russia/CIS
«To promote Tableau in Russia, we were looking for a partner that has a thorough understanding of business tasks in data analysis and constantly conducts research in new analytical tools. Finally, we found such a partner and this is Navicon. Its 10-year BI expertise proves that this team is the key actor and the most experienced player in the Russian business analytics market.»
Elena Klochkova, Sales Manager Russia
Tableau
«Navicon appeared as one of the best CRM experts in Russia. Navicon’s professionals always share new ideas and demonstrate wide knowledge in their field. Thanks to Navicon’s proactivity and motivation to find non-standard solutions, our clients receive additional value and benefits.»
Aleksandr Koval, Partner Network Development Director
Terrasoft
«Analytics is now becoming more accessible to a wider audience. We are sure that if we combine the expertise of Navicon and the unique features of Qlik solutions for business and visual analytics, it will change Russian analytical culture and make all operations with data more simple and engaging for everyone.»
George Naneishvili, Partner Program Manager
Qlik Russia and CIS
«We have enjoyed a multi-year partnership with Navicon, an integrator and software development company. The company has gained considerable expertise in the implementation of CRM systems and their adaptation to mobile devices based on Resco Mobile CRM technologies. The Navicon team has a full understanding of its clients’ needs as well as the circumstances of different market sectors. The integrator provides a sector-specific CRM product developed based on Microsoft technologies that are designed especially for the pharmaceutical and FMCG industries. These industries are characterized by a high demand for field force automation based on mobile CRM tools. Navicon was named “Microsoft 2017 Country Partner of the Year” in Russia, an award that was highly appreciated by the dedicated Navicon team. We believe Navicon specialists can unleash the full potential of Resco technologies.»
Maros Hajtas, Head of Sales, Resco
«Affiliate programs allow us to get relevant feedback from developers and integrators about the quality, availability and problem areas of our solutions. So we can improve the product taking into account the actual needs of customers. Therefore, we are looking forward to a long-term partnership with the system integrator Navicon, which operates in several Russian industrial markets and understands the specifics and needs of the businesses of various scales and profiles of activities.»
Jessica Petta, Client Services Coordinator, KingswaySoft
«ClickDimensions is excited to partner with Navicon to help customers streamline their marketing, sales and customer retention efforts. Navicon’s deep knowledge and experience in Microsoft Dynamics CRM is a tremendous benefit, particularly as CRM’s role in business evolves to include more functions and departments. Together, we are helping our mutual customers attract more leads, close more sales and better engage customers through the combined power of Dynamics CRM and the ClickDimensions email marketing and marketing automation solution.»
Kristie Bylos, Senior Partner Account Manager
ClickDimensions

Navicon in development

projects
500
employees
350
solutions
20
2018 - 2019
2014 - 2017
2012 - 2014
2010 - 2012
2008 - 2010
2005 - 2007
2002-2004