You need to
Ensure the efficiency of the corporate sales representatives and merchandisers
Speed up the order taking, pay more visits to customers
Provide the salesforce with an access to the inventory list
Improve the promotional actions and the merchandising of the basic assortment
Consolidate all the customer-related information in one unified system
Get an efficient marketing tool for specialized managers and key account managers
Working with customers
Navicon FMCG SFA (Sales Force Automation) helps you sale directly to outlets or via secondary-sales distributors. The solution automates the duties of sales reps, merchandisers, specialized managers, key account/chain managers.
Navicon FMCG SFA enables the sales representatives to plan their work and trace the accomplishment of their tasks. The solution reduces the time needed to take an order, improving the personnel working efficiency.
With the solution, the field force can easily plan their visits to customers, monitor outlets' compliance with the marketing agreement conditions, perform merchandising activities, and provide the post-visit photo reports.
On-the-spot access to the inventory list improves the quality of order taking and thus the contentment of your customers.
Navicon FMCG SFA enables managers to monitor the sales force work, get feedback from customers, and customize operational scripts for different customer categories. The system can be easily customized by business administrators in accordance with the corporate business processes and goals.
The solution consolidates your customer database and all the visit-related information in one unified system, providing significantly faster and more transparent decision-making while your promotional campaigns become more targeted.
Is fast to implement: the databases and settings are pre-configured
Ensures flexible work with customers and clients
Reduces the time needed to take an order
Increases field force productivity
Ensures you more visits to customers
Improves the targeting of your promotional campaigns
Is accessible from a mobile device
Gartner Lists Navicon Among CRM Providers for Pharma and Biotech Companies
System integrator and software developer Navicon is listed among 18 Representative Vendors for CRM solutions for pharmaceutical and biotech industries, according to the report «Market Guide for CRM in Pharma and Biotech» of global research firm Gartner. The system integrator is the only company headquartered in Russia included in the report.
Navicon Is Among Top 10 CRM Providers in Russia
System integrator and software development company Navicon joined the list of Top 10 CRM providers in Russia, according to the “CRM (Russian Market)” report conducted by TAdviser, one of the leading Russian IT mass media. Navicon is the 4th in the quantity of CRM projects and the 7th in revenue, having the highest growth speed in the market. The rating and the report prepared by TAdviser’s analysts count companies’ figures in 2015–2016.