Navicon Customer Service

CRM solution for customer service at banks

Navicon Customer Service: absolute transparency of requests' handling

You need to

Centralize the registration and processing of customer requests coming in through various channels
Have transparent and easy-to-monitor customer request processing system
Reduce the costs of customer service
Reduce customer attrition
Enhance the knowledge base

Solution features

Solution benefits

Transparent process of customer request handling
Customer attrition reduced by 15%
Customer loyalty increased by 20%
Operational costs of request processing reduced by 30-50%

Solution news