Briefly about Microsoft Dynamics 365 platform

Microsoft Dynamics 365

Microsoft Dynamics 365 is a powerful business platform that combines the capabilities of CRM and ERP. It consists of many smart next-generation applications which are grouped into separate functional modules: Dynamics 365 for Sales, Dynamics 365 for Marketing, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, and Dynamics 365 for Operations.

Microsoft Dynamics 365 is fully compatible with habitual Microsoft Office products such as Excel, Word, Outlook, Project. The platform can be deployed in Microsoft Azure cloud as well as on the company servers (on-premise).

Platform benefits

The powerful, time-tested platform serves as both CRM and ERP: no more chaos when dealing with customer data or searching for the initiator of a data entry
Fully compatible with famous MS Office products: Excel, Word, Outlook, Project
Can be deployed either in the cloud (Azure) or on the company's own servers (On-Premise)
The functionality can be extended through various apps available from Dynamics Store
Supports integration with Power BI
Allows you to easily extend the number of fields, records, tables, and interdependencies between them
Flexible options to adjust ramified business processes using a visual interface

Platform features

The platform is being used by


NovaMedica / Field sales monitoring

Solutions on the platform

Customer Relationship Management
Navicon Professional Services

B2B sales & client relationship management for professional services

Microsoft Dynamics 365, Microsoft Dynamics CRM, Terrasoft bpm’online
Customer Relationship Management

Digital marketing automation

Microsoft Dynamics CRM, Microsoft Dynamics 365
Customer Relationship Management
Navicon FMCG SFA

Field force management

Microsoft Dynamics CRM, Microsoft Dynamics 365, Resco Mobile CRM, Terrasoft bpm’online, Microsoft Azure
Customer Relationship Management
Automated OOH Media Sales

Automated CRM-based process of outdoor media selling

Microsoft Dynamics CRM, Microsoft Dynamics 365, Terrasoft bpm’online, Resco Mobile CRM
Customer Relationship Management
Navicon Pharma CRM

Management of medical representatives

Microsoft Dynamics 365, Microsoft Dynamics CRM, Terrasoft bpm’online, Resco Mobile CRM, Microsoft Azure

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