Briefly about Terrasoft bpm’online platform

Terrasoft bpm’online

Terrasoft bpm’online is a cloud-based software that combines CRM functionalities with the tools for business process modeling and automation. It is the leading solution in its class in the CIS market.

Terrasoft bpm’online offers out-of-the-box best-practice processes to manage sales – from quick-to-process orders to time-consuming B2B deals. The CRM system based on Terrasoft bpm’online will help you smartly lead your customer throughout the entire sales pipeline: attracting, getting to know each other, etc. etc. – resulting in order completion and subsequent maintenance & support.

Since Terrasoft bpm’online architecture employs cutting-edge technologies, a solution based on it can be flexibly tailored to any specific business processes and needs.

Besides, Terrasoft bpm’online offers tech experts a broad range of tools to maintain the system and to develop it further if necessary. At the same time, the security of the applications has been taken care of, ensured by such features as the flexible role model for data access, the support of SSL and HTTPS secure protocols, the capability to restrict access to objects, object fields, and records.

Platform benefits

Pre-configured best-practice business processes for sales & customer service included in the basic version
Elaborate & user-friendly interface
Mobile device support
Convenient & versatile analytical tools
Customization wizards and editors allowing the system to be tailored to specific business/user needs
Updates & new features issued on a regular basis
Full compliance with the Russian legislation

Platform features

Solutions on the platform

Customer Relationship Management
Navicon Professional Services

B2B sales & client relationship management for professional services

Platforms:
Microsoft Dynamics 365, Microsoft Dynamics CRM, Terrasoft bpm’online
Customer Relationship Management
Navicon Customer 360 View

All-in-one customer profile

Platforms:
Microsoft Dynamics CRM, Terrasoft bpm’online
Customer Relationship Management
Navicon FMCG SFA

Field force management

Platforms:
Microsoft Dynamics CRM, Microsoft Dynamics 365, Resco Mobile CRM, Terrasoft bpm’online, Microsoft Azure
Customer Relationship Management
Automated OOH Media Sales

Automated CRM-based process of outdoor media selling

Platforms:
Microsoft Dynamics CRM, Microsoft Dynamics 365, Terrasoft bpm’online, Resco Mobile CRM
Marketing
Marketing Management System

CRM-based integrated marketing management

Platforms:
Microsoft Dynamics CRM, Terrasoft bpm’online, IBM Campaign (Unica)
Customer Relationship Management
Navicon Pharma CRM

Management of medical representatives

Platforms:
Microsoft Dynamics 365, Microsoft Dynamics CRM, Terrasoft bpm’online, Resco Mobile CRM, Microsoft Azure

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