Briefly about Bpm’online platform


Bpm'online is a cloud-based software that combines CRM functionalities with the tools for business process modeling and automation. It is the leading solution in its class in the CIS market.

Bpm'online offers out-of-the-box best practice processes to manage sales – from quick-to-process orders to time-consuming B2B deals. Bpm'online-based CRM will help you smartly lead your customer throughout the entire sales pipeline: attract, get to know each other, etc. etc. – resulting in the completion of the order and the subsequent maintenance and support.

Since bpm'online architecture employs cutting-edge technologies, a solution based on this platform can be flexibly tailored to any specific business processes and needs.

Besides, bpm'online contains a broad range of tools for tech experts to maintain the system and to develop it further if necessary. At the same time, the security of the applications has been taken care of, as it is ensured by such features as the flexible role model for data access, the support of secure protocols – SSL and HTTPS, the capability to restrict access to objects, object fields, and records.

Platform benefits

Pre-configured best practice business processes for sales and customer service included in the basic version of the system
Elaborate, user-friendly interface
Mobile device support
Convenient and versatile analytical tools
Customization wizards and editors allowing the system to be tailored to specific business/user needs
Updates with improvements and new features issued on a regular basis
Full compliance with the Russian legislation

Platform features

Solutions on the platform

Customer Relationship Management
Navicon Customer 360 View

All-in-one customer profile

Microsoft Dynamics CRM, Bpm’online
Marketing Management System

CRM-based integrated marketing management

Microsoft Dynamics CRM, Bpm’online, IBM Campaign (Unica)

News and events