Briefly about Salesforce platform


A CRM system well-known all over the world, Salesforce keeps occupying top positions in prestigious Gartner and Forrester rankings of CRM systems year after year. However, Salesforce is more than merely a CRM system. Using it as a single platform, you can productively manage all the front-office processes of your company – lead nurturing, sales operations of any kind, customer support – and, furthermore, you can do it from any location due to Salesforce cloud architecture and fully-fledged mobile support. Salesforce platform will empower you to create web portals (for collaboration with partners, dealers, and agents), self-service customer portals, and intranet solutions for the employees of your company.
In addition, Salesforce is equipped with powerful analytical tools and an artificial intelligence technology (Einstein AI) which is integrated into every major solution based on Salesforce: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud Digital.

Platform benefits

All front-office processes can be managed via Salesforce
The Einstein AI technology integrated into Salesforce enables meaningful decisions to be taken faster than ever
Salesforce is optimized for mobile business users, its mobile functionality being as rich as the desktop version's one
The cloud-based architecture of Salesforce does not require expensive infrastructure
Salesforce connects you to AppExchange – the world's largest business app marketplace which offers a great variety of Salesforce-tailored apps for any department or industry
Salesforce unifies business experience from all around the world

How Salesforce platform works

Platform features

News and events