System integrator and software developer Navicon is listed among 18 Representative Vendors for CRM solutions for pharmaceutical and biotech industries, according to the report «Market Guide for CRM in Pharma and Biotech» of global research firm Gartner. The system integrator is the only company headquartered in Russia included in the report.

Navicon has been named «Partner of the Year» by Microsoft in Russia. The system integrator and software developer has demonstrated both deep expertise and innovative approach in the creation and implementation of IT solutions for business automation based on Microsoft technologies.

System integration and IT development company Navicon upgraded bpm’online – a CRM solution developed by Terrasoft – at Merz Russia, a pharmaceutical company that is a Russian subsidiary of Merz Pharma Group. The CRM system was updated taking into account the features and specific requirements of both the pharmaceutical industry and the client's business. As a result of the project, 150 authorized CRM users got a self-service IT solution: they can change its configuration and interface without developers' involvement.

Systems integrator Navicon has signed a strategic partnership agreement with Kofax, one of the global leaders in content management and robotic process automation (RPA). The integrator will implement Kofax intelligent solutions for business process optimization: Kofax Total Agility and Kofax Kapow.

Navicon has joined top 10 leading players of the Russian Master Data Management market according to TAdviser, the leading IT mass media in Russia. Navicon is in the 7th position. The TAdviser ranking takes into account IT companies’ achievements in the Russian market in 2016-2017.

System integration and development company Navicon got Microsoft Gold Partner status in cloud platforms. The Gold Partner status in the partner programme is assigned for the high expertise level and successful projects based on Microsoft Azure. It is already the eighth time Navicon gets Microsoft Gold Partner status. ⁠

Navicon has adapted the ERP solution used by Smith & Nephew global office for the company's Russian branch, LLC Smith&Nephew (Russia). As a result of the project, the Russian office of Smith & Nephew got an automated information system which allows keeping financial, tax, and managerial accounting under the European standard (IFRS) and Russian standard (RAS) simultaneously.

System integrator and developer Navicon developed a warranty registration portal for the Russian subsidiary of STIHL, a German manufacturer of chainsaws and other handheld power equipment including trimmers and blowers. As the result of the project, more than 3500 points of sales in Russia are equipped to register STIHL products and provide online warranty.

System integrator number one in the pharmaceutical industry in Russia launched the first set of solutions for sales and marketing management at pharmaceutical companies. Navicon Pharma Sales 360 brand combines the flagship products of the integrator: Navicon CRM for client relations management, Navicon TDC (Trade Data Consolidation) for the complex analysis of distribution channels and for commercial reporting, Navicon TPM (Trade Promotion Management) for marketing agreement management, Navicon BI for real-time business data analysis.

System integrator and software developer Navicon became Microsoft Cloud CRM Gold Partner. The Gold status is awarded under the global Microsoft Partner Network program, proving a high level of the partner’s competencies in the implementation and support of cloud CRM solutions. Participation in the program, along with the highest Microsoft partnership status, empowers Navicon to use the best Microsoft marketing tools for the promotion and development of CRM solutions in the Russian market.