ANCOR Holding has launched a new project called Staffjet which is a robotized SaaS-based service for low-skilled staff seeking. The service allows recruiters to cut the costs and increase the speed of vacancy filling; it is already popular with large employers such as retailers, fast food or restaurant chains. At least 15,000 résumés are processed and at least 500 jobseekers get employed monthly within one Staffjet-based project, while the search and selection of an employee have become two times and a half as cheap as before.
Mass recruitment of ordinary personnel implies a chain of routine operations: one has to compose the vacancy text and publish it on specialized websites, adapt the text for social networks and post it there; scan loads of résumés and select the suitable ones, contact the candidate several times during different selection stages; schedule the interview, send the selected candidate to a medical exam or training, etc. That said, low-skilled jobseekers are being in high demand – in big cities in particular – so the speed and costs of their recruitment are of vital importance. Robotic automation technology helps reduce the costs while maintaining the quality.
Staffjet solution is powered with RPA technology (robotic process automation). Software robots developed by Kofax conduct an automatic search of the candidates and then invite the potential employees to the vacancy page. In case a jobseeker gets interested and applies for the vacancy, another robot comes into action, contacting the candidate and redirecting the call to a free operator of the research call center; then follows a brief telephone interview which is conducted by a human. Pilot projects of Staffjet implementation have shown that exactly the 'robot+human' process arrangement is the most effective one. The number of candidates signed up for the interview amounts to at least 70 % of all the jobseekers who applied for the vacancy after being pre-validated by robots. Staffjet allows one to process a much bigger number of résumés than before and to reduce the percentage of losses, thus increasing both recruitment efficiency and speed. Also it has an analytics module that generates reporting and tracks down the most favorable conditions for recruiting in real time.
The process of Staffjet development and launch took eight months. During the development, Navicon specialists together with Staffjet experts were testing different hypotheses as to how software robots can help optimize recruiting and cut the costs of employed candidates. The optimum conditions for the robots' actions to bring the best results have been found. Besides, the developers have connected the system to cloud-based Power BI tools for analytics and visualization which provide the employer with detailed reporting on each of the selection stages. The web application and the mobile app have been designed by The Invaders company.